
I am using version: 1.2.1 (122)... I downloaded it through the iTunes/App Store... I had previously purchased a copy through the LairWire website... but lost my serial number...I loved it...but it accidentally got deleted... so I purchased on iTunes Store....
I have kept it up to date, and it is at Version 1.2.1 (122). It was working great then this started to happen... I uninstalled iTunes using Clean My Mac that deletes all associate files, then reinstalled it. I uninstalled Song Sergeant and reinstalled it... and still get the error message... I deleted the iTunes Library .XML file, and it recreates a new one... yet the same problem... One time... it only found orphaned files, and fixed those, but did not find any other info.... after that... still get the message....
I love Song Sergeant so much.... I have tried several other programs in the past... not only where they not as good, some of them really messed up song data and deleted songs... Never had any type of problem like this with Song Sergeant.... It is the only thing I trust... but really need to run it...
The .XML file exists on my user file --> music --> itunes --> iTunes Music Library.xml yet the actual songs are on an external drive b/c the library/media are too big for my iMac drive. I have approx 30,000 audio files... not sure if that makes a difference...
If you can please help me in any way to get this working... I would so really appreciate it....
Thanks,
Ricky X
RickyX29@gmail.com