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error help

Posted: Thu Jun 16, 2011 4:13 pm
by heavyd72
Song Sergeant stopped merging songs because we don't have permission to delete an unkept song file:

/Users/heavyd1972/Music/iTunes/iTunes Media/Music/Compilations/Who Made Who/06 Hells Bells.m4a

any idea what this is and what to do about it?

i'm getting it l

Posted: Thu Jun 16, 2011 8:40 pm
by heavyd72
about every other song while i am trying to merge my library???

Re: permissions

Posted: Mon Jun 20, 2011 1:26 am
by beastie
You can almost certainly resolve problems of this kind by following these steps:
  • 1) In Finder, select your home directory's Music folder

    2) File menu > Get Info

    3) Open the Sharing & Permissions section if it is closed

    4) Click the "lock" icon in the lower right and enter your password

    5) Click the "gear" button at the bottom of the window and select "Apply to enclosed items..."
Wait for it to finish, then try Song Sergeant again.

Posted: Tue Jun 21, 2011 10:28 am
by heavyd72
so i put in the fix and i'm still getting the error?

Posted: Tue Jun 21, 2011 11:37 am
by heavyd72
ok so i follow your directions, i get it to start merging and at some random spot, the largest one was 127 song it just quits and gives me the same error.

i repeat process and so on.
sometimes it will only do 2 songs before it gives the error, any clue?

Re: permissions

Posted: Thu Jun 23, 2011 1:20 am
by beastie
The directions I gave should resolve any permissions problems but perhaps there's something else going on that is related. Can you navigate in Finder to a song file indicated by Song Sergeant's error message and use Finder's File>Get Info command on it, and post here what it shows for "Locked" and what it says in the Sharing & Permissions section?

Posted: Thu Jun 23, 2011 4:27 pm
by heavyd72
so locked is unchecked and under sharing it says i can read and write,,,,?


Posted: Fri Jun 24, 2011 1:21 am
by beastie
Would it be possible for you to email screen shots to of:

1) the error message in Song Sergeant and

2) of the corresponding Finder "Get Info" window?